After a decade of analyzing the internet’s worst apologies, Marjorie Ingall and Susan McCarthy have written the definitive book on how to apologize with Sorry, Sorry, Sorry.
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9781982163495
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Gallery
9781982163495
After a decade of analyzing the internet’s worst apologies, Marjorie Ingall and Susan McCarthy have written the definitive book on how to apologize with Sorry, Sorry, Sorry.
After a decade of analyzing the internet’s worst apologies on their blog, SorryWatch, Marjorie Ingall and Susan McCarthy have written the definitive book on how to apologize with Sorry, Sorry, Sorry: The Case for Good Apologies.
The message of Sorry, Sorry, Sorry is a simple one: Accept responsibility for your actions, listen to the grievances…
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